Six Sigma For Small Businesses
Six Sigma is a series of systems that focus on implementing
quality measurement strategies based on data and statistical
analysis to enhance operational performance. In the early days
of its introduction, Six Sigma was commonly misconceived to
be a big business strategy, applicable only to large corporations.
Though no such restriction was ever envisioned in its functional
scope, it was rendered this status since only big businesses
initially tried and applied the strategies to improvise their
business processes (they had the money). However, it has been
subsequently demonstrated that Six Sigma can be equally productive
when implemented in small businesses. Its features of Measure,
Analyze, Improve and Control, have the potential of regulating
work with proper standards irrespective of the size of the organization
or the project under execution.
Advantages
One major benefit of small organizations employing Six Sigma
is that they can speed up the implementation of Six Sigma strategies.
Owing to factors such as fewer layers of management hierarchy,
flexible process flow and quick access to the top decision-makers
in smaller businesses, the execution of Six Sigma in such organizations
can be quite fast and effective. Another advantage of applying
the process in small corporations is that training lead times
can be shorter.
As the monetary expenses incurred on Six Sigma training are
heavy, it is important to assess the savings that accrue from
the first set of projects implementing the Six Sigma strategies.
Typically, it has been observed that the financial gains and
the cultural conversion in management skills in smaller firms
are rapid. In addition, applying Six Sigma strategies in a small
business environment can help achieve breakthrough results since
the period between implementation and visible results is almost
negligible.
In small businesses, individuals who are trained as Six Sigma
Green Belts and Black Belts can be used as trainers for coaching
other employees. This helps in achieving more, since the trainers
and trainees work in the same environ and the former can demonstrate
live execution of Six Sigma procedures. In such an environment,
employees who being initiated into Six Sigma implementation
are able to see for themselves, the process errors being made
and are able to often come up with innovative solutions to overcome
those and improve productivity. In this manner, process issues
get a two way perspective. These perceptions are beneficial
since Six Sigma strategies are not stagnant and are in a continuously
reinventing mode.
Overall, changing the viewpoint of employees in a small organization
is easier than in a large one.
Disadvantages
There are a few hurdles in the way of Six Sigma implementation
in small organizations. Firstly, small-scale firms have a shortage
of ready funds for investing in Six Sigma training and implementation.
Secondly, small corporations cannot afford full-time Black Belt
personnel to guide their staff. The salary demanded by such
personnel is substantially high and smaller firms often prefer
investing that amount in areas such as marketing and product
development.
Tony Jacowski is a quality analyst for The MBA Journal. Aveta
Solution's Six Sigma Online (
http://www.sixsigmaonline.org
) offers online six sigma training and certification classes
for lean six sigma, black belts, green belts, and yellow belts.
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